Refund policy

Exchanges only

We offer exchanges only. We do not issue refunds for change-of-mind purchases.

Exchange requests must be made within 14 days of delivery. Items must be unworn, unused, with original tags attached and in their original packaging. Proof of purchase is required.

How to request an exchange

Email thecanyonsocial@gmail.com with your order number, the item you would like to exchange, and your preferred replacement. Please wait for approval and shipping instructions before sending an item back. Exchanges are subject to replacement availability.

Customers are responsible for shipping costs associated with change-of-mind exchanges. Original shipping charges are not refundable, except where required by law.

Damaged, defective, or incorrect items

Please inspect your order upon arrival and contact us promptly at thecanyonsocial@gmail.com if an item is damaged, defective, or incorrect so we can help resolve the issue.

This policy does not limit any rights or remedies you have under applicable consumer protection laws.